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Very quickly we can see that this is an extremely effective tool that helps employees serve customers faster and more efficiently."
Olga Tsegelnaya |
Head of Customer Service, VTB Bank
After examining several different knowledge solutions, we decided to work with KMS Lighthouse. The Lighthouse team is extremely committed to delivering services at the highest level, with demonstrated implementation expertise and best practices."
Voicu Zavadschi |
Mass Market Customer Care Project Manager, Orange