November 25, 2019
There are six generally agreed-upon types of knowledge.
Knowledge in the healthcare industry focuses on two of these: Explicit and Tacit. Read Post
November 21, 2019
KMS Lighthouse CEO, Sagi Eliyahu, was recently published in CSM Magazine where he explains how customer experience can be one of the most crucial aspects of a corporation since it is one of the few direct and constant gateways between the brand and the customer. Read Post
November 12, 2019
On behalf of its work with KMS Lighthouse, GE Healthcare received the KM Reality Award during the KM World conference held November 4-7, 2019, at the JW Marriott, Washington, D.C. GE Healthcare’s Burg Hughes, Senior Manager, Call Center Operations, and Lynn Westbrook, CSC Process Specialist accepted the award. Read Post