See how our customers use Lighthouse to enhance customer experience
Companies across a wide array of industries have successfully implemented Lighthouse to transform their customers’ experience. We have a growing base of case studies that demonstrate how we help our customers identify the issues, integrate the solutions, and realize highly improved business processes. Read through any or all of these case studies to learn how effectively KMS Lighthouse serves the needs of our customers.
“ After examining several different knowledge solutions, we decided to work with KMS Lighthouse. The Lighthouse team is exremely committed to delivering services at the highest level, with demonstrated implementation expertise and best practices. “
Voicu Zavadschi | Mass Market Customer Care Project Manager, Orange
“ We chose KMS Lighthouse, not only for it’s features but also for their wonderful report with our team. Nothing was ever too much trouble and the approach wasn’t just professional but it was friendly and authentic too. “
“ Very quickly we can see that this is an extremely effective tool that helps employees serve customers faster and more efficiently. According to our estimates, the system will fully pay for itself in 14 months “