Lighthouse’s Native Integration to Zendesk

By Doron Gower   |   October 18, 2018
KMS lighthouse, a leading provider of knowledge management software for contact centers, introduces its ability of easy integration with Zendesk.

KMS lighthouse, a leading provider of knowledge management software for contact centers, introduces its ability of easy integration with Zendesk.
The new capability allows agents to receive proactive suggestions of content from Lighthouse to resolve interactions quickly, accurately and consistently.