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Blog How to Start Using Enterprise Knowledge Management System
September 22, 2020
The phrase “knowledge is power” dates back to the 16th century and is still as powerful a statement…
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Webinar KMS Lighthouse & Forrester Present The 2020 Knowledge Management Summit
September 16, 2020
Forrester and KMS Lighthouse will be joining forces to present the latest trends in the field of knowledge…
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Blog How to Improve Customer Experience With Successful Call Center Strategies
September 14, 2020
Many organizations are just now catching their breath after working triple time to keep call centers up and…
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Video Erez Kreda, CTO, KMS Lighthouse
September 6, 2020
Erez discusses the power of AI in knowledge management and dives into NLP and NLU. He deep dives…
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Blog How Knowledge Management is Used in Non-profit Organizations
September 2, 2020
Knowledge management (KM) matters because it boosts the efficiency of an organization’s decision-making ability. That’s important whether you’re…
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Blog 5 Tips for Perfect Knowledge Base Articles
August 24, 2020
We employ scribbled notes, post-it reminders, and multiple handwritten to-do lists, some of them months or even years…
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Blog What Does a Managed Knowledge Asset Look Like?
August 18, 2020
Unlike most other business assets, knowledge is intangible and relies on human cognition, memory, and experience. Defining or…
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eBook The Spotlight on CX Leaders Report
August 13, 2020
We are delighted to share our 2020 Spotlight on CX Leaders Report. We gathered a list of top…
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Blog Why HR Professionals Need Corporate Knowledge-Base Software
August 12, 2020
Onboarding, performance reviews, and career management are just some of the employee tasks that require human resources to…
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Blog How to Build an Effective Knowledge Management Portal
August 5, 2020
Most enterprises understand the opportunities and benefits a knowledge management system brings but many still struggle to make…
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Video Clal Insurance: A KMS Lighthouse Customer Success Story
August 5, 2020
In this interview, Liat Straus, Deputy CEO at Clal Insurance discusses how KMS Lighthouse helps Israel’s largest insurance…
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Video Enosh: A KMS Lighthouse Success Story
August 4, 2020
In this interview, Hilla Hadas, Executive Director of Enosh shares how the non-profit organization is using KMS Lighthouse…
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