Resource Center

KMS Lighthouse is thrilled to be named a KMWorld Trend-Setting Product of 2020! With more than 25 years of…

KMS Lighthouse invites you to join our annual Knowledge Management Summit on November 11th at 11 am ET.

Many people use the terms interchangeably, but document management, information management, and knowledge management (KM) are three distinct…

The phrase “knowledge is power” dates back to the 16th century and is still as powerful a statement…

Many organizations are just now catching their breath after working triple time to keep call centers up and…

Knowledge management (KM) matters because it boosts the efficiency of an organization’s decision-making ability. That’s important whether you’re…

We employ scribbled notes, post-it reminders, and multiple handwritten to-do lists, some of them months or even years…

Unlike most other business assets, knowledge is intangible and relies on human cognition, memory, and experience. Defining or…

Onboarding, performance reviews, and career management are just some of the employee tasks that require human resources to…