Resource Center

The modern workforce requires knowledge beyond IT support. An organization’s collective knowledge not only addresses tech issues but…

Are you new to the world of knowledge portal software? Or do you already have a knowledge management…

Knowledge is the foundation of modern enterprise. Unfortunately, too many companies still suffer from “data silos,” with important…

Patient outcomes – in this era of digital data, we measure and compare patient outcomes at the local,…

Tele2 has introduced a unified knowledge management system by KMS Lighthouse. This system provides contact center agents, branch…

There are six generally agreed-upon types of knowledge. Knowledge in the healthcare industry focuses on two of these:…

Knowledge management systems align people, technologies, and data to optimize expertise, experience, and collaboration in order to drive…

To fully understand the differences between information management (IM) and knowledge management (KM), it’s important to understand the…

KMS Lighthouse CEO, Sagi Eliyahu, was recently published in CSM Magazine where he explains how customer experience can…