Resource Center

Filter by Type
Blog
Blog
Blog Tele2
December 11, 2019
Video Resource Tele2 has implemented a knowledge management system using KMS Lighthouse in partnership with CROC and DIS Group
Tele2 has introduced a unified knowledge management system by KMS Lighthouse. This system provides contact center agents, branch…
Blog knowledge management in healthcare
November 25, 2019
Video Resource Different Types of Knowledge in Healthcare
There are six generally agreed-upon types of knowledge. Knowledge in the healthcare industry focuses on two of these:…
Blog Knowledge Management Systems in the Healthcare Industry
November 21, 2019
Video Resource How to Use Knowledge Management Systems in the Healthcare Industry
Knowledge management systems align people, technologies, and data to optimize expertise, experience, and collaboration in order to drive…
Blog healthcare knowledge management
November 21, 2019
Video Resource How a Rapid CX Response Can Save Lives
KMS Lighthouse CEO, Sagi Eliyahu, was recently published in CSM Magazine where he explains how customer experience can…
Blog GE Healthcare, in Collaboration with KMS Lighthouse, Receives KM World Reality Award
November 12, 2019
Video Resource GE Healthcare, in Collaboration with KMS Lighthouse, Receives KM World Reality Award
On behalf of its work with KMS Lighthouse, GE Healthcare received the KM Reality Award during the KM…
Blog How To Improve Sales with Knowledge Management Platform
November 10, 2019
Video Resource How To Improve Sales with a Knowledge Management Platform
Every sales team can benefit from a knowledge management platform that helps get the right information in front…
Blog Using Knowledge Management Systems for Technical Support
September 24, 2019
Video Resource Using Knowledge Management Systems for Technical Support
From customer service to sales and marketing, knowledge sharing can boost every function within your organization, eliminating communication…
Blog What Does a Web-Based Knowledge Management Software Do
September 23, 2019
Video Resource What Does a Web-Based Knowledge Management Software Do?
There are enormous benefits to adopting web-based knowledge management software (KMS) for your organization. From improving user experience…
Blog The Powerful Benefits of Knowledge Management Software for Field Service Workers
September 3, 2019
Video Resource The Powerful Benefits of Knowledge Management Software for Field Service Workers
An aging workforce and lack of visibility into the value of services are two of the greatest challenges…

Accessibility Toolbar