Blog January 20, 2020
The modern workforce requires knowledge beyond IT support. An organization’s collective knowledge not only addresses tech issues but…
Read Post Blog January 8, 2020
Are you new to the world of knowledge portal software? Or do you already have a knowledge management…
Read Post Blog January 2, 2020
Knowledge is the foundation of modern enterprise. Unfortunately, too many companies still suffer from “data silos,” with important…
Read Post Blog December 15, 2019
Patient outcomes – in this era of digital data, we measure and compare patient outcomes at the local,…
Read Post Blog December 11, 2019
Tele2 has introduced a unified knowledge management system by KMS Lighthouse. This system provides contact center agents, branch…
Read Post Blog November 25, 2019
There are six generally agreed-upon types of knowledge. Knowledge in the healthcare industry focuses on two of these:…
Read Post Blog November 21, 2019
To fully understand the differences between information management (IM) and knowledge management (KM), it’s important to understand the…
Read Post Blog November 21, 2019
KMS Lighthouse CEO, Sagi Eliyahu, was recently published in CSM Magazine where he explains how customer experience can…
Read Post Blog November 12, 2019
On behalf of its work with KMS Lighthouse, GE Healthcare received the KM Reality Award during the KM…
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