Don’t underestimate the customer frustrations and time spent being redirected to an in-store or on-site location or conducting further investigation on a search browser. Be where your customers are. Lighthouse’s self-service portal empowers users to gain the answers on their own from your company’s searchable FAQs on mobile or web browser.
– Ask!Don’t Search provides answers via a search widget deployable to websites
– Self-Service Portal opens up a knowledge base accessible online on mobile or web