Events

Refresh Freshdesk September 4, 2019 Las Vegas
NICE Interactions April 15, 2019 Las Vegas
Call & Contact Centre Expo March 26, 2019 London
Customer Contact Week Europe February 19, 2019 Berlin
KM World November 4-7, 2019 DC
NICE Interactions 2020 May 11-13, 2020 Las Vegas Meet us

PR and News

KMWorld | November 12, 2019
KMWorld | November 12, 2019
Ge Healthcare received the distinguished Reality Award of 2019 by KMWorld which recognizes a demonstrated leadership in the implementation of knowledge management practices and processes, this was done by using KMS Lighthouse.
Read More
KMWorld | November 6, 2019
KMWorld | November 6, 2019
KMS Lighthouse and GE Healthcare joined forces at KMWorld 2019 to present a session showcasing how the medical technology company implemented a new knowledge management system for its call center.
Read More
Yahoo! finance | October 24, 2019
Yahoo! finance | October 24, 2019
Together, these integrated solutions boost agent response efficiency by providing them access to a powerful, centralized knowledge base that in turn enhances customer satisfaction.
Read More
Tadviser | December 13, 2018
Tadviser | December 13, 2018
VTB bank announces the end of the implementation of the Lighthouse knowledge management "Business Wikipedia" for all retail departments and contact centers of bank. Bank employees now need less than 3 seconds to find the necessary information.
Read More
PR Newswire Cision | July 9, 2019
PR Newswire Cision | July 9, 2019
Creative Virtual, a world leader in customer and employee engagement, and KMS lighthouse, a leading provider of next-generation knowledge management, are integrating their solutions to help organisations improve customer service, call resolution and knowledge management
Read More
CSM | November 27, 2019
CSM | November 27, 2019
Customer experience can be one of the most crucial aspects of a corporation since it is one of the few direct and constant gateways between the brand and the customer.
Read More
KMWorld | May 30, 2019
KMWorld | May 30, 2019
Recently, Sagi Eliyahu, CEO of KMS lighthouse, reflected on the current challenges in knowledge management and what is needed to address organizations’ new priorities today.
Read More
PR Newswire Cision | June 20, 2019
PR Newswire Cision | June 20, 2019
KMS lighthouse, a leading provider of knowledge management software for contact centers, introduces its ability of easy integration with Amazon's Alexa voice assistant. KMS lighthouse showcased this functionality during the TechXLR8 event in London, and will demonstrate
Read More
KMS Lighthouse | December 13, 2018
KMS Lighthouse | December 13, 2018
VTB Bank has completed the implementation of the Business Wikipedia knowledge management system, the name they chose to define the Lighthouse platform, for all retail outlets and contact centers of the bank.
Read More