Future Events

KMWorld November 7-10, 2022 Washington DC Meet us
Call and Contact Center Expo UK November 22-23, 2022 London, UK Meet us

Past Events

Microsoft Roundtable 3rd April, 2022 Microsoft Campus, Alan Turing 3, Herzliya
The Ultimate Exhibition for the Customer Engagement Industry 16th & 17th of March 2022 Las Vegas Convention Center | Stand 4013
Knowledge Champions Breakfast 24th February, 2022
Customer and User Experience event 16-17 November 2021 ExCeL London
Customer Contact Week Europe February 19, 2019 Berlin
Call & Contact Centre Expo March 26, 2019 London
NICE Interactions April 15, 2019 Las Vegas
Refresh Freshdesk September 4, 2019 Las Vegas
KM World November 4-7, 2019 DC
Customer Contact Week Europe March 3, 2020 Berlin
Salesforce App Meetup March 17 2020 London Meet us
C+UX Experience Show March 18-19 Excel, London UK
Call and Contact Center Expo UK November 22-23, 2022 London, UK Meet us
KMWorld November 7-10, 2022 Washington DC Meet us
Delta Dental BizTech Summit June 28-30, 2022 Austin, Texas Meet us
CCW June 20-23, 2022 Caesars Forum, Las Vegas Meet us
Forrester CX North America June 7-9, 2022 Nashville Meet us
Learning Technologies May 4-5, 2022 London, UK Meet us

PR and News

Yahoo finance | November 2, 2021
Yahoo finance | November 2, 2021
Microsoft Azure customers worldwide now gain access to KMS Lighthouse to take advantage of the scalability, reliability and agility of Azure to drive application development and shape business strategies
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TEDEd | April 14, 2021
TEDEd | April 14, 2021
LESSON CREATED BY MICHAEL TIGULO USING TED-Ed's LESSON CREATOR VIDEO FROM KMS Lighthouse YOUTUBE CHANNEL
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IBM | April 2, 2021
IBM | April 2, 2021
When most people think of AI applications in the workplace, they tend to focus on back-end operations like supply chain management. However, the reality is that AI can have just as transformative an effect on customer-facing activities.
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The Times of Israel | March 29, 2021
The Times of Israel | March 29, 2021
Using a knowledge management system – by an Israeli company, KMS Lighthouse – in order to create a centralized database for our agents so they could provide more professional, data-driven answers
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HubSpot | March 4, 2021
HubSpot | March 4, 2021
KMS Lighthouse Contributing to the report done by HubSpot on Providing Customers With Instant and Accurate Answers
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IBT | February 5, 2021
IBT | February 5, 2021
Here’s a look at eight of the top AI startups that show immense potential to deliver excellent new solutions and possibly become the next leaders in the AI sector.
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Forbes | February 2, 2021
Forbes | February 2, 2021
Technology is sure to play a role in helping organizations thrive, not just survive in 2021.
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Big Data Made Simple | November 2, 2020
Big Data Made Simple | November 2, 2020
Fortunately, it is possible to establish training programs that can help guide workers during such a period. There are also a host of solutions that can used to implement them.
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Geektime | November 12, 2020
Geektime | November 12, 2020
The Israeli AI startup deploys Machine-Learning technologies to cut time on service calls and provide efficient insight into retention success. Reps AI's team will move to KMS Lighthouse's Tel Aviv R&D center...
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Maddyness | October 1, 2020
Maddyness | October 1, 2020
Victor Snyder spoke with Sagi Eliyahu, the CEO of KMS Lighthouse - knowledge management solution for enterprises - about the importance of knowledge sharing amid lockdown. Founded in 2012, KMS Lighthouse works with multinational brands such as DHL, GE Healthcare...
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Business 2 Community | September 29, 2020
Business 2 Community | September 29, 2020
The use of knowledge management systems (KMS) is gaining traction among enterprises, especially when it comes to customer service and human resource management. Still, not many regard KMS as an essential application for their organizations.
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Information Age | September 29, 2020
Information Age | September 29, 2020
How do knowledge management solutions ensure that businesses can facilitate the best customer engagement possible?
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Yahoo | September 3, 2020
Yahoo | September 3, 2020
Automation in the fields of customer service and employee onboarding may seem counterintuitive as it would appear to take away the human touch in dealing with stakeholders. Deploying chatbots and automated knowledge centers...
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Forbes | March 31, 2020
Forbes | March 31, 2020
The Impact Of Employee Experience On Customer Experience. The link between employee experience and customer experience has been noted by many research studies.
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Forbes | January 5, 2020
Forbes | January 5, 2020
Sagi Eliyahu, official member of Forbes Councils
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KMWorld | November 12, 2019
KMWorld | November 12, 2019
Ge Healthcare received the distinguished Reality Award of 2019 by KMWorld which recognizes a demonstrated leadership in the implementation of knowledge management practices and processes, this was done by using KMS Lighthouse.
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KMWorld | November 6, 2019
KMWorld | November 6, 2019
KMS Lighthouse and GE Healthcare joined forces at KMWorld 2019 to present a session showcasing how the medical technology company implemented a new knowledge management system for its call center.
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Tadviser | December 13, 2018
Tadviser | December 13, 2018
VTB bank announces the end of the implementation of the Lighthouse knowledge management "Business Wikipedia" for all retail departments and contact centers of bank. Bank employees now need less than 3 seconds to find the necessary information.
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PR Newswire Cision | July 9, 2019
PR Newswire Cision | July 9, 2019
Creative Virtual, a world leader in customer and employee engagement, and KMS lighthouse, a leading provider of next-generation knowledge management, are integrating their solutions to help organisations improve customer service, call resolution and knowledge management
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CSM | November 27, 2019
CSM | November 27, 2019
Customer experience can be one of the most crucial aspects of a corporation since it is one of the few direct and constant gateways between the brand and the customer.
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KMWorld | May 30, 2019
KMWorld | May 30, 2019
Recently, Sagi Eliyahu, CEO of KMS lighthouse, reflected on the current challenges in knowledge management and what is needed to address organizations’ new priorities today.
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PR Newswire Cision | June 20, 2019
PR Newswire Cision | June 20, 2019
KMS lighthouse, a leading provider of knowledge management software for contact centers, introduces its ability of easy integration with Amazon's Alexa voice assistant. KMS lighthouse showcased this functionality during the TechXLR8 event in London, and will demonstrate
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