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About us

KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge management solutions.

Our knowledge system boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. We have a SaaS knowledge management system with native integrations to social media, product catalogs, operational systems, chatbots, virtual assistants, and open API integrations with your existing applications such as CRM, ticketing, and help desk.

Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, we’ve built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.

Among our Team
Elad Head of Delivery & Support
Mark Sales Manager, UK
Ron Research Analyst
Yaniv Innovation Team Leader
Doron Chief Solution Architect
Zohar Product Manager
Monica Marketing Manager
Harrison Sales Manager, US
Yael Solution Architect
Sasha Technical Support Engineer
Avi QA Engineer
Lev VP R&D
Inna Senior Project Manager
Noach Solutions Architect
Tal Customer Manager, Israel
Roni Senior Support Engineer
Erez CTO
Tamir Knowledge Analyst
Sagi Managing Director
Michael Customer Success Manager
Roy Project Manager
Ken Sales Manager, US

KMS Lighthouse acquires Reps AI Enabling AI Automation & Cutting Average Handling Time by Half