Watch the webinar: How to rapidly deploy or expand a call center during the current business disruption

Webinar
Like many other companies, your organization has probably been forced to adapt your existing call & service center operation processes due to the current business disruptions around the world.

Join our webinar to learn how with the help of the right Knowledge Management System and Cloud Telephony Integration, you can rapidly deploy or expand your call center in emergency situations.
On the agenda:
Industry insights by Vonage
Vonage will discuss how their cloud telephony technology together with a KM system can bring answers directly to agents or customers in need of immediate responses. 
Best practices and impact of Knowledge Management
Doron Gower, Chief Solution Architect of KMS Lighthouse will share some vital tips on how to take advantage of our Knowledge Management tool to provide a seamless user experience in a world of high pressure demand. 
Guest Speaker Jerry Campbell from 7-Eleven
Jerry Campbell, Senior Customer Experience Manager at 7-Eleven will share his expert insights on providing top customer experience during the current situation.
Watch the Webinar