Sagi Eliyahu, CEO of KMS lighthouse Interviewed by ILTV Channel

In his interview he describes how Lighthouse has become the next generation tool for customer service centers and how companies transform customer experience and stay a step ahead by implementing a sophisticated knowledge management tool.
Watch Sagi as he present the newest features and advancement of Lighthouse and explains in a nutshell all you ever needed to know about having a good knowledge management system in place within your organisation.