Resource Center

Superior customer service leads to greater growth in revenue. That is axiomatic. However, what is superior service in…

Benchmark Portal and KMS Lighthouse partnered to survey leaders in the field of knowledge management

More than three decades after experts first talked about businesses needing to “convert themselves into organizations of knowledgeable…

Knowledge management in retail delivers a competitive edge unlike many other solutions retailers rely on. It helps retailers…

The advantages of a hybrid team work environment are undeniable, including happier employees. For many companies, though, it’s…

Until recently, innovation and knowledge management have been separate functions in financial service organizations. In the past two…

How important is knowledge management in the banking industry? A short list of banking information includes interest fluctuations,…

Live from KM World Connect,  Burg Hughes of GE Healthcare and Benjamin Duffy of Unum share their success…

In this special video, the CareMore team shares details on their KMS Lighthouse implementation story and overall decision…

Healthcare is one of today’s most knowledge-driven industries. It’s an evolving sector where the quality of patient care…

An effective enterprise knowledge management system is paramount to cutting costs and saving time for any healthcare entity.…