Resource Center

Healthcare is a broad topic that could prompt endless conversations. However, here we would like to discuss one…

The IoT Era is now the Era of the Consumer. Consumers are in the driver’s seat by being…

Have you ever felt overwhelmed by a company’s website or mobile app? The current e-commerce landscape delivers immense…

Now that we are in the summer this year, we can step back and take an assessment of…

One crucial tool to implement that can improve your customer service metrics is a knowledge management solution. The…

As your point of contact for customers, your service desk represents the face of IT. Today, agents face…

Lighthouse integrates easily with Saleforce, bringing the next generation of unified Knowledge Base for companies using CRM. Learn…

Ask!Don't Search is a widget easily added to your website, letting your customers find an answer any of…

Now that we are in the summer this year, we can step back and take an assessment of…

Your knowledge base is a potent source for improving customer satisfaction and loyalty. While the articles contain relevant…