KMS Lighthouse acquires Reps AI Enabling AI Automation & Cutting Average Handling Time by Half
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Video
November 23, 2020
In this video, Noam Butbika, Chief of Staff in the Service, Sales and Digital Division at Max, a…
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Blog
November 23, 2020
It’s the route to every important business objective and the path to increasing revenue. It determines brand loyalty…
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Video
November 19, 2020
In this video Sagi and Boaz discuss the exciting news around the KMS Lighthouse acquisition of Reps AI.…
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Blog
November 16, 2020
With customers expecting—and demanding—experiences with the brands they choose to do business with, getting the customer experience right…
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Webinar
November 12, 2020
Forrester and KMS Lighthouse will be joining forces to present the latest trends in the field of knowledge…
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Blog
November 9, 2020
Cloud-based knowledge management brings a lot of benefits to the table. It simplifies information sharing, facilitates real-time collaboration,…
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Blog
November 2, 2020
An investment in knowledge always pays the best interest. Benjamin Franklin, one of America’s first promoters of shared knowledge…
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Blog
October 26, 2020
Like a lot of things related to content management, enterprise content management (ECM) and web content management (WCM)…
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Blog
October 19, 2020
Most successful organizations are on a constant quest to improve customer service. Even those who already provide an…
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Video
October 15, 2020
KMS is pleased to announce the addition of respected speaker and mentalist Michael Karl to its first ever…
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Video
October 12, 2020
Lisa Buonocore, Director Learning Technology at Unum discusses the importance of knowledge management in 2020. Knowledge management is…
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