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White Paper
October 31, 2019
KMS lighthouse provides a powerful all-in-one knowledge platform with an extremely fast Search Technology, addressing the broad range…
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eBook
October 31, 2019
Download the Happy Agent Happy Customer ebook and learn more about:
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Webinar
October 31, 2019
Providing excellent customer experience is a key factor for a company’s success.
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Webinar
October 31, 2019
Watch our webinar featuring Jordan Fladell, CEO at mLevel alongside Doron Gower, Chief Solution Architect at KMS Lighthouse,…
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Blog
September 24, 2019
From customer service to sales and marketing, knowledge sharing can boost every function within your organization, eliminating communication…
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Blog
September 23, 2019
There are enormous benefits to adopting web-based knowledge management software (KMS) for your organization. From improving user experience…
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eBook
September 12, 2019
Superior customer service leads to greater growth in revenue. However, what is superior service in today’s marketplace?
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Webinar
September 12, 2019
Watch the webinar and learn about the key challenge customer service centers are facing today
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Blog
September 3, 2019
An aging workforce and lack of visibility into the value of services are two of the greatest challenges…
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Blog
August 14, 2019
You have a plethora of first call resolution (FCR) metrics to document your call center performance. But those…
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Blog
July 31, 2019
Software as a Service (SaaS) is increasing in popularity and of greater importance than ever before. If you…
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Blog
July 23, 2019
Effective implementation of knowledge management for logistics can produce excellent results. Ultimately, your company will experience lower expenses…
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