Resource Center

Tele2 has introduced a unified knowledge management system by KMS Lighthouse. This system provides contact center agents, branch…

There are six generally agreed-upon types of knowledge. Knowledge in the healthcare industry focuses on two of these:…

Knowledge management systems align people, technologies, and data to optimize expertise, experience, and collaboration in order to drive…

KMS Lighthouse CEO, Sagi Eliyahu, was recently published in CSM Magazine where he explains how customer experience can…

On behalf of its work with KMS Lighthouse, GE Healthcare received the KM Reality Award during the KM…

Every sales team can benefit from a knowledge management platform that helps get the right information in front…

KMS lighthouse provides a powerful all-in-one knowledge platform with an extremely fast Search Technology, addressing the broad range…

Download the Happy Agent Happy Customer ebook and learn more about:

Providing excellent customer experience is a key factor for a company’s success.

Watch our webinar featuring Jordan Fladell, CEO at mLevel alongside Doron Gower, Chief Solution Architect at KMS Lighthouse,…

From customer service to sales and marketing, knowledge sharing can boost every function within your organization, eliminating communication…

There are enormous benefits to adopting web-based knowledge management software (KMS) for your organization. From improving user experience…