Lighthouse enhances every business engagement by empowering employees, agents and customers with real-time access to accurate and consistent knowledge, improving customer and employee experience alike.
Trusted by the world’s most successful companies
A centralized knowledge base for a single point of truth
Save countless hours in onboarding and training by centralizing knowledge and making it instantly accessible.
Respond to customers with on-the-spot, accurate answers when they're needed – on web, chat, or in-person.
See better business results by enabling agents to reach their goals more quickly by leveraging knowledge.
Enhance customer experience with knowledge when you need it
using our powerful patented search functionality.
Enable your agents to shorten call times and avoid inaccuracies to customers' questions in the moment.
Empower customers to gain the answers on their own via mobile or web browser searchable FAQs.
Organize your knowledge portal so any member of your team can quickly find up-to-date information.
Help branch staff communicate and sell more effectively with consistent messaging across branches.
Provide mobile and tablet accessible digital manuals, how-to’s, and guided templates to field employees.
Provide scalable interactive support via virtual assistant, chatbot, or voice assistant – no coding required.
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