Blog
November 12, 2019
On behalf of its work with KMS Lighthouse, GE Healthcare received the KM Reality Award during the KM…
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November 10, 2019
Every sales team can benefit from a knowledge management platform that helps get the right information in front…
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September 24, 2019
From customer service to sales and marketing, knowledge sharing can boost every function within your organization, eliminating communication…
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August 14, 2019
You have a plethora of first call resolution (FCR) metrics to document your call center performance. But those…
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July 23, 2019
Effective implementation of knowledge management for logistics can produce excellent results. Ultimately, your company will experience lower expenses…
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July 9, 2019
Creative Virtual, a world leader in customer and employee engagement, and KMS lighthouse, a leading provider of next-generation…
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June 6, 2019
The new world of knowledge management: Q&A with Sagi Eliyahu, CEO of KMS lighthouse
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May 30, 2019
The travel and hospitality industry is extremely competitive, and margins are thin. Still, travelers demand great customer experiences.…
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April 29, 2019
Your knowledge base has tremendous power to improve user experience. It offers enhanced solutions for employee collaboration, customer…
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